Battery Service
Brake Service
Wheel Alignment
Online Appointment Scheduling
Customers can book appointments through the shop’s website or mobile app.
Courtesy Shuttle Service
Transportation provided to take customers to and from home, work, or nearby destinations while their vehicle is being serviced.
After Hours Drop Off
Secure key drop box that allows customers to leave their vehicles at the shop outside of normal business hours.
Free Wi-Fi
Complimentary wireless internet access available for customers in the shop’s waiting area.
Waiting Area
A designated customer space with comfortable seating to relax while the vehicle is being serviced.
Text/Email Updates on Vehicle Status
Real-time service progress updates sent to customers via text message or email.
Digital Payment Options
Multiple checkout options such as Apple Pay, Google Pay, or online credit card processing.
Online Customer Portal
A secure digital portal where customers can view service history, invoices, and upcoming appointments.
Handicap Accessibility
ADA-compliant features such as ramps, parking, and accessible restrooms to accommodate all customers.
Complimentary Coffee and Water
Free beverages available for customers while they wait.
Television
Entertainment provided in the waiting area, often with news, shows, or movies.
Reading Materials
Magazines, newspapers, or brochures available for customer reading in the waiting area.
Restrooms
Clean, stocked, and easily accessible bathroom facilities for customer use.
Loaner Vehicles
Temporary replacement cars provided for customers while their vehicle is in the shop.
Rideshare (Uber/Lyft)
Discounted or complimentary ride options arranged through Uber or Lyft for customer convenience.
Comfortable Outdoor Seating
Outdoor chairs or benches for customers who prefer waiting outside.
Complimentary Multi-Point Inspection
A thorough inspection of major vehicle systems provided at no charge with service.
Digital Vehicle Inspection (DVI) with photos/videos
Technicians provide photos and videos of vehicle conditions and recommended repairs.
Factory-Scheduled Maintenance Reminders
Automated reminders to keep customers on schedule with manufacturer-recommended services.
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